Internet & Telecom Services

SoftLink are now offering Telephone and Broadband services for Business and Domestic customers. We offer low line rental, low cost per minute and the same internet connection using Openreach that is available from larger companies (e.g. BT).

We believe we can offer a competitive and simple deal that is easy for our customers to understand. We are also able to provide additional services such as voicemail, caller display, call diversion etc.

A special advantage is that if you have any problems, you would call us in Stroud, instead of trying to battle with a large call centre elsewhere in the world. We can do all the testing that large call centres do but we are likely to be much more helpful.

Our relationship with you as a customer is described in our Code of Practice here.

To view our Terms and Conditions please click here.

Domestic Customers

All prices are inclusive of VAT.

Telephone Charges

ServiceCharges
Line Rental £13.00 Per Month
Call cost per minute to UK Landlines 1p
Call cost per minute to UK Mobiles 4.2p

There is a charge of £10.16 to transfer a phone line to us. A complete list of our phone charges can be viewed here.

Broadband Charges

ServiceCharges
Standard ADSL Unlimited £12.96 per month
Fibre to the Cabinet Unlimited 40Mb/s down, 10Mb/s £26.00
Fibre to the Cabinet Unlimited 80Mb/s down, 20Mb/s £30.78

Other Broadband options are available on request. Please contact us for further information.

There is a charge of £50.00 to transfer an internet connection to us. In order to take out Broadband provision with us, you will also need to take out line rental with us. If you do not wish to use our line rental services we will unfortunately have to charge an additional £2.40 per month

All of our services are subject to a 12 month contract. Once the initial term has expired, you will be moved onto a 1 month rolling contract.

Business Customers

All prices are exclusive of VAT.

Telephone Charges

ServiceCharges
Line Rental £12.39 Per Month
(ISDN £14.08 per channel)
Call cost per minute to Landlines Call cost per minute to Mobiles 1.3p
Call cost per minute to Mobiles 5.29p

There is a charge of £7.88+VAT to transfer a phone line to us. A complete list of our phone charges can be viewed here.

Broadband Charges

ServiceCharges
Standard ADSL Unlimited £19.75
Fibre to the Cabinet 10GB peak time (8am to 8pm), 50 GB off peak 40Mb/s down, 10Mb/s up £24.20
Fibre to the Cabinet Unlimited 40Mb/s down, 10Mb/s up £27.45
Fibre to the Cabinet Unlimited 80Mb/s down, 20Mb/s up £32.95

Other Broadband options are available on request. Please contact us for further information.

There is a charge of £12.10+VAT to transfer an internet connection to us. In order to take out Broadband provision with us, you will also need to take out line rental with us.

All of our services are subject to a 12 month contract. Once the initial term has expired, you will be moved onto a 1 month rolling contract.

As well as BT ADSL and Fibre Broadband, we offer a limited number of Talk Talk products. The prices for these are as follows:

ServiceCharges
ADSL 2+ Unlimited £11.00 per month
FTTC 40/10 Unlimited £22.00
FTTC 80/20 Unlimited £26.13

 

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